Last updated: November 2025

About This Policy

Birds of Paradise Theatre Company (BOP) operates Access Scottish Theatre (www.accessscottishtheatre.com). We are committed to protecting your privacy and handling your personal data responsibly in accordance with UK data protection law.

This privacy policy explains:

  • What personal data we collect
  • Why we collect it
  • How we use it
  • Your rights regarding your data
  • How to contact us

Please read this policy carefully. By using our website, you agree to the collection and use of information as described in this policy.

Who We Are

Data Controller:

  • Organisation: Birds of Paradise Theatre Company
  • Registered Address: The Boardwalk, 105 Brunswick Street, Glasgow, G1 1TF
  • Company Number: SC143878
  • Charity Number: SC023666
  • Email: all@boptheatre.co.uk
  • Phone: 0141 552 1725

For any questions about this privacy policy or how we handle your data, please contact us using the details above.

What Personal Data We Collect

We collect and process the following types of personal data:

Newsletter Subscribers

  • Email address

Venue Account Holders

  • Work email address
  • Username (assigned by us)
  • Organisation details (venue name and contact information)

Website Visitors

  • Technical data collected via cookies (see our Cookie Policy for full details)
  • Information collected through Google Analytics (when you consent via our cookie banner)

How We Collect Your Data

We collect personal data when you:

  • Sign up to our monthly newsletter
  • Register for a venue account to list performances on Access Scottish Theatre
  • Visit our website (technical data via cookies, with your consent)

We do not collect personal data from children under 16 years of age.

Why We Collect Your Data and Legal Basis

Newsletter (Legal Basis: Consent)

We collect your email address to send you our monthly newsletter about upcoming accessible performances in Scotland.

We use a double opt-in process to ensure you want to receive our emails. You can withdraw your consent and unsubscribe at any time using the link in every email or by contacting us.

Venue Accounts (Legal Basis: Contract)

We collect work email addresses and assign usernames to venue account holders who have paid a membership fee to list their performances on Access Scottish Theatre.

This data processing is necessary to:

  • Provide access to the platform
  • Manage your account
  • Deliver the service you’ve contracted for
  • Communicate about your listing

Website Analytics (Legal Basis: Consent)

With your consent (via our cookie banner), we use Google Analytics to understand how visitors use our website. This helps us improve the website and make it more accessible and user-friendly.

You can manage your cookie preferences at any time. See our Cookie Policy for more information.

Who We Share Your Data With

We work with carefully selected third parties who process data on our behalf:

Pooka & Co (Website Processor)

Pooka & Co Ltd develops and hosts our website.

  • Location: Edinburgh, Scotland (UK company)
  • Data stored: UK servers
  • What they process: Technical website data (server logs, error logs), data submitted through website forms, website performance and security data
  • Services provided: Website hosting and maintenance, technical support and development, website security (via Wordfence), WordPress platform management
  • Contact: hello@pooka.co
  • Website: https://www.pooka.co/

We have a data processing agreement with Pooka & Co to ensure your data is handled securely and in compliance with UK data protection law.

MailerLite (Newsletter Processor)

MailerLite processes newsletter subscriptions and delivers our monthly emails.

  • Location: Lithuania (European Economic Area)
  • What they process: Email addresses of newsletter subscribers
  • Services provided: Email marketing platform, subscription management, email delivery

MailerLite is based in the EEA and complies with GDPR. Your newsletter data may be transferred to and processed in Lithuania. The EEA provides an adequate level of data protection as recognised by UK law.

Google Analytics

With your consent, we use Google Analytics to analyse website usage. Google may transfer data outside the UK. See our Cookie Policy for details.

Federation of Scottish Theatre

For venue account holders, we share your organisation details with the Federation of Scottish Theatre who handle invoicing for Access Scottish Theatre membership fees.

We do not sell your personal data to third parties.

International Data Transfers

Some of your personal data may be transferred outside the United Kingdom:

  • MailerLite (Lithuania): Newsletter data is processed in the European Economic Area, which provides adequate data protection as recognised by UK law.
  • Google Analytics: May transfer data internationally (only with your consent via cookie banner).

All transfers are conducted in accordance with UK data protection law and appropriate safeguards are in place.

How Long We Keep Your Data

We retain personal data for as long as necessary to fulfil the purposes described in this policy:

Newsletter Subscribers

  • We keep your email address indefinitely or until you unsubscribe
  • If your email address hard bounces (is no longer valid), we will remove it from our list

Venue Account Holders

  • We keep your account data for as long as you remain a member of Access Scottish Theatre
  • If you stop being part of Access Scottish Theatre, your account data will be deleted

Google Analytics Data

  • Technical and analytics data is retained for 14 months (Google’s standard retention period)

If you would like us to delete your data sooner, please contact us at all@boptheatre.co.uk.

Your Data Protection Rights

Under UK data protection law, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data.

Right to Erasure (‘Right to be Forgotten’)

You can ask us to delete your personal data in certain circumstances, such as when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw your consent (for newsletter subscribers)
  • You object to the processing and we have no overriding legitimate grounds

Right to Restrict Processing

You can ask us to limit how we use your data in certain circumstances.

Right to Data Portability

You can ask for your data to be transferred to another organisation or provided to you in a commonly used format.

Right to Object

You can object to processing based on legitimate interests.

Right to Withdraw Consent

For newsletter subscribers: You can unsubscribe at any time using the link in our emails or by contacting us.

For cookie consent: You can change your cookie preferences at any time via our cookie banner.

How to Exercise Your Rights

To exercise any of these rights, please contact us:

  • Email: all@boptheatre.co.uk
  • Phone: 0141 552 1725
  • Post: Birds of Paradise Theatre Company, The Boardwalk, 105 Brunswick Street, Glasgow, G1 1TF

We will respond to your request within one month. There is no charge for most requests, but we may charge a reasonable fee for repetitive or manifestly unfounded requests.

How We Protect Your Data

We take data security seriously and have appropriate technical and organisational measures in place to protect your personal data, including:

  • Secure hosting on UK servers (via Pooka & Co)
  • Website security monitoring (via Wordfence)
  • Secure WordPress platform with regular updates
  • Access controls for venue accounts
  • Data processing agreements with all third-party processors
  • Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to other websites. This privacy policy only applies to Access Scottish Theatre. If you click on a link to another website, you should read their privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make changes, we will update the “Last updated” date at the top of this policy. If we make significant changes, we may also notify you by email (if you’re a newsletter subscriber or venue account holder).

We encourage you to review this policy periodically to stay informed about how we protect your data.

Complaints

If you have concerns about how we handle your personal data, please contact us first at all@boptheatre.co.uk. We will do our best to resolve your concerns.

You also have the right to lodge a complaint with the supervisory authority:

Information Commissioner’s Office (ICO)

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

  • Email: all@boptheatre.co.uk
  • Phone: 0141 552 1725
  • Post: Birds of Paradise Theatre Company, The Boardwalk, 105 Brunswick Street, Glasgow, G1 1TF

Birds of Paradise Theatre Company
Scotland’s pioneering accessible and inclusive theatre company

Company Number: SC143878 | Charity Number: SC023666